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I think its crazy that you cant defer a pymt. I got my hours cut at work and got into a jam with finances. I called and explained, but was told they're computer generated and currently I wasn't eligible. She said to try back in 2 weeks and i may be eligible then. Last...
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#1053269
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Received letter from Chrysler Capital after a delay in cashing my check for over $5000.00 to payoff the 2017 Jeep. They stated that I still owed $12.10 balance .........I payed the amount listed as payoff......and still not enough. The billing statements is misleading...
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#1049836
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My wife & I purchased a Ram 1500 in March of 2014. When it was purchased I was in the military & Chrysler Capital placed me under the Service Member Civil Relief Act to which I had no knowledge of. We found out in late 2016 that it was not being reported to the credit...
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1.0
#1049745
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Chrysler Capital Auto Loan Review

Chrysler Capital
#942217
Very primitive,to say the least.
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Chrysler Capital Account Review

Chrysler Capital
#896525
1.1
I bought a 2016 Dodge ram, and the log in page to for my account almost always crashes! I have tried several times to log in from different devices and it doesn't work!. I never have trouble making payments over the phone but it cost more and i can't view my history. I am very agrivated and customer service just tells me they log in just fine when i tell them there is a problem with there site.
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Chrysler Capital Auto Financing Review

Chrysler Capital
#810907
2.8
Yeah having same issue have to be on strong Wifi super Wifi to get through to make a payment. Somebody tell me what?
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Chrysler Capital Loan Review

Chrysler Capital
#801521
1.0
Customer service is the worst I've encountered with any financial firm. There is no coordination between the representative and the department processing payments. Payments are not processed promptly resulting in additional finance charges. Refinanced and paid off the loan after 2 payments. Will never use them again.
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Sitting at home last night, around 10pm or so, tow truck pulls up to said vehicle and already has stabilizing bars around the front tires when I head outside to get my things out of the car. I was upset at the time. And the more I got to thinking about it, it was a...
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Anonymous
***ed sister

I tried to have a car picked up because my brother passed away and it was his car. From day one after sending the death certificate to the company I have gotten no where .The...

1.1
#1046165
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We've had a Chrysler T&C lease since Jan. 16 & and recently in Nov '16 leased at Dodge Journey through Chrysler Capital. We always make our payments on time using our banks bill pay. Since leasing the Dodge, Chrysler Capital has three times now applied the Dodge...
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#1011192
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I financed a vehicle through Chrysler Capital and my first payment was due on 9/23. I made the payment on 9/13. For two cycles my account showed late fees which was incorrect. I was able to get that straighten out. I then changed my due date in Dec (before the original...
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Anonymous
Anonymous

If your payment due in December was changed on its date to a January due date that was for December. Then you would still need to make your actual January payment, correct?

1.6
I liked
  • I liek my vehicle
I didn't like
  • Customer service and chryslers process and procedures
#1008538
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Victoria Popour Murray Just now · If you are looking to lease from Chrystal Capital!!!!! "DON'T " they will charge you at the end of your lease an extra $400.00 fee for turning your car / truck in. And there reasoning is storage , lot etc . That is total BULL...
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#1007931
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got a vehicle financed by them, after ! yr of making payments had asked for a loan modification which they granted to lower my payments only to have them cancel it a week before it started saying because I am in a bankruptcy even though they approved it under the...
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1.0
#1006048
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Chrysler Capital Auto Leasing refuses to terminate lease dismisses or acknowledge that they failed in Specific Performance on their contract by negating malfunctioning Jeep vehicle problems........ FCA Recall S55/NHSTA 16V-529 Jeep Cherokee 2014 4 x 4 Sport Utility....
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#994983
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Chrysler Capitol lied to me. Our car was repoed on Nov. 28, 2016. They didnt let us know that we were behind payments or even when it got repoed. They kept saying that we owed 3 mos. And the amount was always different amounts. Ok on 12/27/2016 they told me to pay...
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Anonymous
Steelhauler

I find it hard to believe you didn't know u were 3 months behind.

1.0
#992525
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