Product: Chrysler Capital Auto Leasing Clear all filters (29 of 29 reviews match)
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1.0
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My husband and I leased a vehicle from the in November 2018. We always paid on time until our son was diagnosed with leukemia when we fell behind this year with payments due to paying his medical bills. They repossessed our car THE SAME DAY a payment arrangement was...
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1 comment
Anonymous
#1772233

Sadly while I agree with the sentiment I cannot agree with your justification. Your vehicle was gonna be repoed anyways even if you did make a payment arrangement.

You were that far behind on your note. That is 1000% on you. You want to call them heartless and greedy because they took the only vehicle you ha. But YOU failed to pay.

How long are they supposed to have pity on your situation? Until YOU think you should pay? Sorry about your kid but really look in the mirror. YOU made the financial choices that got the vehicle relied.

Where is the post about yourself? Where is the post where you accept your part? Oh that’s right, your kid is sick so we should all give you your way.

It’s clear by the repo that you were not going to pay up in The timeframe needed so the car was taken. They had no choice because of the CONTRACT you signed.

Review
#1698968 Review #1698968 is a subjective opinion of poster.
Service
Chrysler Capital Auto Leasing

Chrysler Capital - For the love of GOD STAY AWAY....

1.5
Details
Worst experience ever. Leased a car, turned it in early and paid of the full balance of the loan. They said because I didn't pay it the day I turned the car in and it was two days later, I was responsible for the $12,000 difference for the loss in value of the car, when I was told by their staff to do it the way I did it. That took over two months to clear up. Now, six months later, this is still on my credit, showing I have a balance with them. So I called. Nope, they don't take calls. You have to write a letter with envelope and stamp like we're back in 1985. Get with the program. I HIGHLY suggest EVERYBODY stay away from using chrysler capital. Pay more and go elsewhere!
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Review
#1629611 Review #1629611 is a subjective opinion of poster.
Service
Chrysler Capital Auto Leasing

Chrysler Capital - Typical Lazy USA company

In my opinion Chrysler Capital is lazy. I'm leasing a truck and was required to provide full coverage insurance. Months later they want more details on my insurance. You have my policy number and personal info. I went to your website. It requires me to jump through hoops and over hurdles. Do your own work. I do not appreciate having my time wasted. I purchased your service. Do your job! No bail outs from work. Two words for your lazy attempt. Go Fish!!!!# They don't rate minimum on your scale.
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Review
#1626978 Review #1626978 is a subjective opinion of poster.
Service
Chrysler Capital Auto Leasing
Cons
  • Customer service
Reason of review
Moronic and lazy
Preferred solution
Lease from another company. Leave me alone.
Tags
  • leased vehicle

Chrysler Capital - BE CAREFUL THIS MACHINE DOESNT GIVE A DAMN ABOUT YOU

1.0
Details
I turned a lease early because I was over mileage. The Ram that I turned in was in excellent condition and had brand new tires. I was charged for every my to the tenth, a $360 turn in fee, $360 wear and tear fee and the last payment. They will not work with you in anyway unless you get right back into a lease or purchase using them so they don't lose the opportunity to screw you. If you like someone stick in it to you use them. I am also disappoint in Brandon Dodge for not warning me about them. I will never finance anything with them again or lease or buy from Brandon Dodge.
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Review
#1609421 Review #1609421 is a subjective opinion of poster.
Service
Chrysler Capital Auto Leasing
Cons
  • You have to kidding never again
  • There resolution department
  • To do any business with them
Reason of review
Return, Exchange or Cancellation Policy
Loss
$2400
Preferred solution
Let the company propose a solution
Tags
  • Chrysler customer no service
  • Chrysler Finance
  • Uncaring Customer Service

Never trust chrysler capital.

1.2
Details
Be aware that chrysler credit determed that they ! are in charge , not manufactures warrienty. Leased a 2017 pacifica very good van. About 2 years into lease noted paint bubbles on edge of hood. Went to dealer , service manager said it was fault of paint, would be covered under warranty. Turned in, showed ser. manager he said paint was covered under warranty. Payed off van. Got bill from chrysler credit 1,061 dollars !! , $666 was my fault. I damaged the paint. BE AWARE CHRYSLER CREDIT HAS FOUND A WAY TO MAKE MORE MONEY AT END OF LEASE... WOULD YOU LEASE A NEW CAR FROM CHRYSLER CAPITAL !!!!!!
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Review
#1567082 Review #1567082 is a subjective opinion of poster.
Service
Chrysler Capital Auto Leasing
Cons
  • You have to kidding never again
  • There resolution department
  • Knowledge of managers and sales reps
Reason of review
Warranty issue
Loss
$666
Preferred solution
Let the company propose a solution
Tags
  • Uncaring Customer Service
1.0
Details
IF I COULD GIVE LESS THAN 1 STAR I WOULD...I RETURNED MY 2016 JEEP COMPASS IN 2019 AFTER MY LEASE WAS UP WITH APPROXIMATELY 9100 MILES LESS THAN THE LEASE MILEAGE ALLOWANCE. AFTER HAVING IT INSPECTED BY CHRYSLER FINANCIAL'S INSPECTION SERVICE. I WAS WAS PRESENTED WITH...
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Review
#1495496 Review #1495496 is a subjective opinion of poster.
Service
Chrysler Capital Auto Leasing
Cons
  • Rude uncaring manager who dismissed what i was saying
Reason of review
Poor customer service
Loss
$395
Preferred solution
REMOVE THE LEASE TERMINATION FEES
Tags
  • Awful Customer Service
  • Lies
  • Uncaring Customer Service
Chrysler capital was supposed to stop my auto payments from coming out of my bank account. Payment should have stopped in October but they continue through November. I was told the payment would be restored in 3 to 5 days. After four phone calls and four different...
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3 comments
Anonymous
#1637610

best thing to do ..is have them come to your house to inspect it ..and you will be there.....

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Review
#1405877 Review #1405877 is a subjective opinion of poster.
Service
Chrysler Capital Auto Leasing
Reason of review
Poor customer service
Loss
$473
6 months after turning in my vehicle EARLY, I get slammed with an "End of Term Final Bill" with accusations of damage to this vehicle that never happened while in my possession. Car dealers are not going to attest to the condition of your car when its turned in! Lease...
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Review
#1391276 Review #1391276 is a subjective opinion of poster.
Service
Chrysler Capital Auto Leasing
As I was nearing my lease end, I was informed that I owed $1850 in personal property taxes that I was supposedly notified about. Why would I want to end my lease with 2 years of personal property taxes unpaid? Twice I wrote to CC about these issues, and the daily phone...
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Review
#1303118 Review #1303118 is a subjective opinion of poster.
Service
Chrysler Capital Auto Leasing
Reason of review
Problems with payment

Contact Chrysler Capital Customer Service

Mailing Address:
Chrysler Capital
P.O. Box 961275 P.O. Box 660335 Dallas, TX 75266-0335
Fort Worth, TX 76161
USA
Phone:
(800) 418-9079
All Chrysler Capital Contacts

Chrysler Capital Reviews

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Chrysler Capital reviews
Done with Chrysler Capital. When we leased our JL the lease company required a $500 refundable security deposit and no one knew why. I just went along with it thinking that this is what they do now. 14 days later the JL was hit on the highway and totalled. Chrysler...
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Review
#1302332 Review #1302332 is a subjective opinion of poster.
Service
Chrysler Capital Auto Leasing
Reason of review
Problems with payment