Manufacturer: Chrysler Capital Category: Loans Clear all filters (16 of 16 reviews match)
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I financed a vehicle through Chrysler Capital and my first payment was due on 9/23. I made the payment on 9/13. For two cycles my account showed late fees which was incorrect. I was able to get that straighten out. I then changed my due date in Dec (before the original...
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Anonymous
Anonymous

If your payment due in December was changed on its date to a January due date that was for December. Then you would still need to make your actual January payment, correct?

1.6
Product
Chrysler Capital Auto Loan
I liked
  • I liek my vehicle
I didn't like
  • Customer service and chryslers process and procedures
#1008538
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got a vehicle financed by them, after ! yr of making payments had asked for a loan modification which they granted to lower my payments only to have them cancel it a week before it started saying because I am in a bankruptcy even though they approved it under the...
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1.0
Product
Chrysler Capital Auto Loan
#1006048
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They then take my wife's payments and apply them towards my truck now my wife gets calls saying her payments are late for her car. They tell her they applied them to a different account, that account is my truck now they are calling me saying im late. WTF!! Don't they see two different account numbers?? Dumb *** people!! Already hate chrysler capital...
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2.1
Product
Chrysler Capital Auto Loan
#982275
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I have NEVER been late on my car note.. ever, if anything I am always a week early. I had filed bankruptcy and got to keep my jeep due to my payments being up to date. Chrysler has screwed me up by NOT signing the reaffirmation to my attorney. Now it is to late to even...
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1.0
Product
Chrysler Capital Auto Loan
I didn't like
  • Company is awful in general
#957329
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My insurance company said it was cashed. It is impossible to get through to Chrysler Capital once your loan is paid off . Bottom line , I can't get a call back or resolution . I finally told my dealer to tell them to keep my check( they obviously need the money more...
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Product
Chrysler Capital Auto Loan
#919944
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In July 2016, we bought a new truck.Received our first bill on 8/16 (with interest included) with a due date of 8/20. Sent them a check for the estimated payoff amount. We were charged a late fee (for 1 day) which we didn't know about until we received another bill on...
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Anonymous
Anonymous

I have turned them over to the BBB. Of course, as expected, I cannot win against them. They state that they don't mail out invoices for your payment that I should have read ...

Product
Chrysler Capital Auto Loan
#913394
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OMG what a racket these guys have!!!! So I bought a 2014 Dodge Ram thru Chrysler Capital. I bought the Truck at SnethCamp CJD in Highlanda Park Michigan. I have been pre buying Miles on my leases for 20 years as I work for myself. In the last 20 years when I have...
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1.7
Product
Chrysler Capital Auto Loan
I didn't like
  • Rip you off
#902204
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Chrysler Captial is seriously the worse company to go through for a car loan!They don't value their customers. They don't want to work with their customers. They don't want to satisfy their customers at all. They turn you away with *** sad *** excuses for reasons you...
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dragonsfire
dragonsfire

Why did you sign the contract then? Blame others for your own poor A$# decisions

dragonsfire
dragonsfire

They are just the bank. You signed the contract if you did not like the terms why did you sign it?

1.0
Product
Chrysler Capital Auto Loan
#901132
Reply to reviews
I bought my very first car May 8th 2016.My first payment was due June 22nd. I never received a bill in the mail or any instruction on how to pay it, so I took the liberty to call myself and find out what was up. They then tell me I'm 2 days late and I should pay it...
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Anonymous
Anonymous

I actually plan on hiring an attorney to report fraud. I also plan on taking my lease paperwork to the better business bureau. $500 a month for a lease on a $25,000 vehicle ...

Anonymous
Buddy

Just to say I talked with another dealer about this lease thing anyway. Our lease payments for a $25,000.00 loan should be around $200 a month. Many Chrysler dealers are fra...

I helped my daughter purchase a 2015 Dodge Dart.after about 3 weeks and 900 miles later, the vehicle started cutting off on her when she would pull out in traffic or make a turn. Radio, a/c, power steering, etc... would completely go out. the vehicle was in the shop...
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Anonymous
Anonymous

yeah, because the bank controls how well the car runs...smh...

dragonsfire
dragonsfire

The bank is not the one who chose the car you did. They just funded you. Your beef should be with the dealership

1.0
Product
Chrysler Capital Auto Loan
I didn't like
  • How chrysler did not treat me like a valued customer
#873488
Reply to reviews