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STAY AWAY FROM CHRYSLER CAPITAL! THEY DESERVE A ZERO

1.0
Details
I never missed a payment and some how on my credit report and on my Chrysler capital account it says I’m behind by 2 payments! I called them and they were apologizing saying they don’t know what happened and are trying to reach the accounting department but it takes 3-5 business days. I’m so *** pissed! It looks like I haven’t made not one *** payment and it’s been a year!
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Review
#1659342 Review #1659342 is a subjective opinion of poster.
Service
Chrysler Capital Auto Loan
Cons
  • Lack of intelligence
Reason of review
Problems with payment
Tags
  • Lies
  • Uncaring Customer Service
My mom had got a car for me in her name.didnt have enough credit.so i paid the bill out of my account chrysler knew because my mom told them as time went on my mom became ill.i sent POA Papers to them Loa as well as will of estate....my mom passed i asked could they...
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1 comment
Anonymous
#1605256

First of all, you aren't going to speak to the CEO. They probably laugh every time you say that.

Move on. Secondly, has your credit improved to the point that you could get the thing in your name? If not, move on. You really shouldn't have let them know of the passing but that genie is out of the bottle.

Going to the press isn't going to do you any good.

In fact, it will make you look foolish. Please come back and show how that worked out for you and prove us wrong.

Review
#1410675 Review #1410675 is a subjective opinion of poster.
Service
Chrysler Capital Auto Loan
Reason of review
Problems with payment
1.0
Details
Chrysler Capital - WORST AUTO LOAN EVER
Chrysler Capital - WORST AUTO LOAN EVER
I went into a dealership back in 2013 when I moved to LA and my used Suzuki I previously paid off broke down on me. So I traded it in & purchased my dream car, a Jeep. Unfortunately this was only my 2nd time purchasing a car, & my mother wasn’t with me as she was the...
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Review
#1374281 Review #1374281 is a subjective opinion of poster.
Service
Chrysler Capital Auto Loan
Pros
  • Car
Cons
  • Repeated phone calls
  • These really high interest rates and wont let me refinance
  • Shifty billing practices
Here's the situation.... I paid off a Chapter 13 Bankruptcy in Nov 2017, and in Dec 2017 went through the appropriate channels to be issued permission to purchase a new vehicle. The bankruptcy was discharged as of 2/15/2018. The payments for the vehicle have, and still...
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Review
#1337366 Review #1337366 is a subjective opinion of poster.
Service
Chrysler Capital Auto Loan
Reason of review
Poor customer service
Preferred solution
All I want is my account to be reported to the credit bureaus.
1.0
Details
This company billed me retroactively for late fees on a car loan. I had been paying every other month, thinking this was okay because I wasn't getting late fees. They started billing for late fees after I had about seven of them. I never would have had more than one...
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Review
#1262490 Review #1262490 is a subjective opinion of poster.
Service
Chrysler Capital Auto Loan
Cons
  • Shifty billing practices
Reason of review
DECEPTIVE BUSINESS PRACTICES
Loss
$300
Preferred solution
STOP THIS NASTY BUSINESS PRACTICE
1.0
Details
I will never deal with this company again. Got a Car 2 Years ago through the dealer. when I returned 2 get new car. same dealership just new car. first month didn,t take money out of account but same as last one. got locked out of account. called them about 8 times...
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Review
#1259184 Review #1259184 is a subjective opinion of poster.
Service
Chrysler Capital Auto Loan
Cons
  • Repeated phone calls
  • You have to kidding never again
  • Run around with bill pay
Reason of review
Problems with payment
1.0
Details
I paid off my 2016 Jeep Patriot in January 2018. I was due a refund of interest charged in advance for the early pay off. In March I called them because no refund was sent. They connected me to the company that issues debit cards for their refunds. The card company...
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Review
#1258192 Review #1258192 is a subjective opinion of poster.
Service
Chrysler Capital Auto Loan
Cons
  • Questionable billing practices
Reason of review
Poor customer service
Loss
$1543
Preferred solution
Full refund
Tags
  • Chrysler Finance
1.0
Details
I purchased a brand new car in 2014 through this company and here it is 2018 and they say I old the same as I purchased my car my note will not go down for anything and the car is worth nothing to trade in so I might as well let it go back to keep from getting beat...
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2 comments
Anonymous
#1489669

They literally did the same thing to me. Bought a 2014 Jeep Wrangler in 2013, I still pretty much owe the same amount almost 5 years later.

Looking at credit karma, I paid them $10,000 in INTEREST ALONE.

Total rip off. I struggled even more paying for school & my apartment thanks to them, steer clear of these scammers.

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Review
#1236605 Review #1236605 is a subjective opinion of poster.
Service
Chrysler Capital Auto Loan
Reason of review
Order processing issue

Chrysler Capital - Liers

1.0
Details
They approve you. You go to the dealer and you need money down or a co signer. So what was I approved for, to walk in the dealer. It’s bunch of bs. So I guess it’s hello ford .
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Review
#1215238 Review #1215238 is a subjective opinion of poster.
Service
Chrysler Capital Auto Loan
Reason of review
Order processing issue

Contact Chrysler Capital Customer Service

Mailing Address:
Chrysler Capital
P.O. Box 961275 P.O. Box 660335 Dallas, TX 75266-0335
Fort Worth, TX 76161
USA
Phone:
(800) 418-9079
All Chrysler Capital Contacts

Chrysler Capital Reviews

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Chrysler Capital reviews
Ive had my car going on 3 years and paid $12,221.00 on a 2016 Dodge Dart.They are still wanting to charge me $23,000.00. The kelley blue book value its only worth $10,500.00. They are overcharging me doe this vehicle. They are some money hungry people.Ive tried to...
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5 comments
Anonymous
#1605274

READ what you sign.... UNDERSTAND what you sign....DO NOT sign if you DO NOT understand simple interest DO NOT take on high interest car loans....

DO NOT sign and later expect them to "work with you" they WILL NOT in most cases. UNDERSTAND... they are in this to make as much money as possible off of your desperation brought on by bad credit that happened for whatever reason. Your fault, someone else's fault, no one's fault.

This stinks but this is how it is. Pull your paperwork, check the interest rate. IF it doesn't match up to what you still owe, you have a case here.

If it's what you agreed to when you drove the car off the lot, stop your whining, keep paying, improve your credit and maybe you'll be able to trade out of the thing for a lower interest rate. Oh....Here's where you say "I must work for them" "get off my high horse" "Not everyone is born with a silver spoon" or the passive aggressive curse "I hope something like this never happens to you."

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Review
#1186580 Review #1186580 is a subjective opinion of poster.
Service
Chrysler Capital Auto Loan
Reason of review
Problems with payment