Chrysler Capital Auto Loan Reviews

1.1
(6 reviews)
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At the same time I paid the loan off. I received the title 5 weeks ago and paid for the bumper repair out of my own funds. I can't get any answer as to where the insurance check went. My insurance company said it was cashed. It is impossible to get through to Chrysler Capital once your loan is paid off . Bottom line , I can't get a call back or resolution . I finally told my dealer to tell them to keep my check( they obviously need the money...
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In July 2016, we bought a new truck.Received our first bill on 8/16 (with interest included) with a due date of 8/20. Sent them a check for the estimated payoff amount. We were charged a late fee (for 1 day) which we didn't know about until we received another bill on 8/30 with a payment due date of 9/5 (Labor Day weekend). The only way to get the money to them was to use a debit card, Western Union, checking account withdrawal, etc. which all...
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OMG what a racket these guys have!!!! So I bought a 2014 Dodge Ram thru Chrysler Capital. I bought the Truck at SnethCamp CJD in Highlanda Park Michigan. I have been pre buying Miles on my leases for 20 years as I work for myself. In the last 20 years when I have turned in a vehicle I either owe them if I am over or they owe me if I haven't used my miles. Well I had never used Chrysler Capital before this. I used Ally or the old Chrysler...
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Chrysler Captial is seriously the worse company to go through for a car loan!They don't value their customers. They don't want to work with their customers. They don't want to satisfy their customers at all. They turn you away with *** sad *** excuses for reasons you can't lower your already outrageous car payment. Oh but their 0% interest is oh so great for their customers, ***! They suck and I wouldn't recommend them to anyone!I repeat I do...
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I bought my very first car May 8th 2016.My first payment was due June 22nd. I never received a bill in the mail or any instruction on how to pay it, so I took the liberty to call myself and find out what was up. They then tell me I'm 2 days late and I should pay it over the phone. It was June 20th. I was told by the dealership my 1st payment would be due the 22nd. Hmm. Weird. Okay. Anyways, I pay it, the lady waives the $14.95 charge for doing...
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I helped my daughter purchase a 2015 Dodge Dart.after about 3 weeks and 900 miles later, the vehicle started cutting off on her when she would pull out in traffic or make a turn. Radio, a/c, power steering, etc... would completely go out. the vehicle was in the shop for a total of 4 months. Granted the dealership put me in a rental per Chrysler. Eventually the dealerships master technician, and Chryslers engineers combined could not fix the...
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1.0
I didn't like
  • How chrysler did not treat me like a valued customer
#873488
We fell a little bahind on our car payment and were given notice of repossession (back when we were between jobs andvgetting our feet back under us we were late acfew times, so I understand the repo notice).We paid everything we owed and tgey confirmed multiple times that we were safe and up to date. Today the car was repossessed anyway. They told us it shouldn't have happened and that yhe order was closed and they would syraighten it out....
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This is the first time I have financed a vehicle through this company.First of all they never sent me my first bill. When they finally did bill me, they charged me a late fee. I spoke with customer service and they were absolutely no help. First I was told I was sent an email, which I had not. Then they stated that they sent the first bill a month and a half ago, which they did not. They wanted me to pay over the phone, which made me feel like I...
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WORST *** FINANCING PLACE EVER!!!DO NOT GO THROUGH THEM!!! I refinanced my vehicle through Navy Federal wothin two weeks of buying the vehicle and they still wanted charge me interest and hasnt even been month or first payment .. I was like WTF!!! I knew something was weird and come find out YES they over charged me.. Bastards!!! Now been waiting *** over 60 days get my refund.. They always have different story and lie and managers are ***...
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This is one of the worse loan companies I think anyone could deal with I was told that after six months my co signer could be dropped off the loan that was a first lie when I called to do that they said I would have to refinance and that was they only way well I have a jeep and no one is wanting to take the jeep as a trade in nor refinance it due to the negative equity on the jeep they got me and I wish there was more I could do because my loan...
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1.0
I didn't like
  • Customer service
#830321