Product: Chrysler Capital Customer Care Clear all filters (10 of 10 reviews match)
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I was billed for a parking violation while I was visiting another city last year and Chrysler Capital (CC) labeled as "Other Fee" Now, I did not get a physical violation or any sort of evidence that I had parked illegally or that I had been cited and Chrysler Capital...
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Anonymous
In need of an explination

Just bought out my car lease and contract stated 15100 for the car and 350 for destination charge....when I go to pay them, then suddenly I got an additional fee for "Parking ...

Anonymous
Bruce

I owed them 1,989 dollars. paid 2,000 Told them I had to wait for the loan to go through. Now I owe 436.00 for 10 day late fee. Never said a dam thing about it, until I got my...

1.0
Westlake, Texas
Product
Chrysler Capital Customer Care
#1195504
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Worse customer service experience I have ever had.I kept being passed around to several people who were not very helpful. Got a manager who had no clue how to handle my issues and was rude. She said it is what it is and charges can't be disputed. She was not willing to...
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Product
Chrysler Capital Customer Care
#1172506
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the dealership is dallas dodge ,chrysler, jeep !lies and people are gone that told you all the lies ,so they say they are not responsible for them since they are no longer there! then you find out they are in a different dept !the dealership caused all the problems i...
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2.1
Product
Chrysler Capital Customer Care
#1165569
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I bought a used Town and Country about 3 years ago.I like it very much. The problem is the people that work in the warranty department. They keep calling wanting me to take out a service warranty plan. They call 3 or 4 times a week. This has been going on for about 3...
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Product
Chrysler Capital Customer Care
I didn't like
  • Repeated phone calls
#1091810
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When it was purchased I was in the military & Chrysler Capital placed me under the Service Member Civil Relief Act to which I had no knowledge of. We found out in late 2016 that it was not being reported to the credit bureaus. I have filled out paper work for them to...
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1.0
Westlake, Texas
Product
Chrysler Capital Customer Care
#1049745
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Chrysler Capitol lied to me.Our car was repoed on Nov. 28, 2016. They didnt let us know that we were behind payments or even when it got repoed. They kept saying that we owed 3 mos. And the amount was always different amounts. Ok on 12/27/2016 they told me to pay $1309...
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Anonymous
Steelhauler

I find it hard to believe you didn't know u were 3 months behind.

1.0
Product
Chrysler Capital Customer Care
#992525
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It appears to me that your staff's lack of professionalism and the way they treat customers when confronted with a problem, that they in fact created themselves, don't want to have a productive relationship throughout the course of this loan. If I had any advice for my best friend, don't walk away from Chrysler Capital...
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1.4
Product
Chrysler Capital Customer Care
I liked
  • Car
I didn't like
  • Customer service
  • Not knowing bill pay could not be used
  • Link to chat they talk about
#937499
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They suck. They won't give me a better interest rate, and because I had a bankruptcy discharged, I can no longer manage my account online or get statements in the mail. Talk about horrible customer service!
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Anonymous
Anonymous

They would not finance a car for me and I worked for Chrysler for 33 years and agreed to have automatic deduction from the monthly Chrysler pension check. They Said my credit ...

1.0
Product
Chrysler Capital Customer Care
#930266
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wow total disregard for your problems.we tried to get "power of attorney" to register a vehicle that was registered wrong to being with and its been 1 month and cannot get it. mail, fax, email you name it. no one can help. it is at this point laughable. I am gone after...
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1.9
Product
Chrysler Capital Customer Care
I didn't like
  • Speaking to anyone there
  • Very condecending
  • Them insinuating that i was at fault
#918055
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We traded off a vehicle in May 2016 that was financed through chrysler capital. It was traded offbefore the monthly payment was due. Fast forward to July of 2016, we get a call from Chryser saying we are three (may, june and july) behind on notes. We explained to them...
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1.0
Product
Chrysler Capital Customer Care
#912106
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