Contact Chrysler Capital Customer Service
Chrysler Capital Phone Numbers and Emails
Toll-Free Number:
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(800) 418-9079
Customer Service:
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(855) 976-9766Indirect Funding
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(855) 563-5635Loan Servicing Main Line
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(855) 531-5531Titles
Chrysler Capital Emails:
Chrysler Capital Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Chrysler Capital Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Chrysler Capital is 8004189079. 67% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Chrysler Capital may ask you for the following information to identify you as a customer: social security number, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Chrysler Capital Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Chrysler Capital is 8004189079. 67% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Chrysler Capital may ask you for the following information to identify you as a customer: social security number, email or phone number.
People call Chrysler Capital mainly because of request for information, product/ service, payments and charges.
15% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Chrysler Capital is customersrv@chryslercapital.com. 100% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
How to Contact Chrysler Capital?
Most Popular Number:
| Total calls: 639 | Issues resolved: 21 | Last call: Dec 10, 2025 |
Contact Information
Chrysler Capital Website:
Chrysler Capital Help Center:
Corporate Office Address:
Other Info (opening hours):
Business Hours:
Monday - Friday: 7 a.m. - 9 p.m. CT
Saturday: 7 a.m. - 5 p.m. CT
Payment Address:
Chrysler Capital-Retail
P.O. Box 660335
Dallas, TX 75266-0335
Chrysler Capital-Lease
P.O. Box 660647
Dallas, TX 75266-0647
Fax:
Chrysler Capital Customer Service Reviews
My issue have not been fixed since i call in on September 10, 2025 for my account balance. This is every poor service. It is important for me to have some one contact with me.
If you dont have your account number ,they will not let you talk and explain why111111****111111****111111****11
They make it impossible to talk to someone. They lost my account number and wont let me talk to a customer service representative
Customer service was great and attentive and follow up and new title came early. All companies should be so efficient
How Good is Chrysler Capital's Customer Service?
Summary of Chrysler Capital Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Chrysler Capital?
Payments and Charges Question:
- “Billing”
- “Paid off still on credit report”
- “Inaccurate handling of my billing causing truck repo and getting told to make a payment and thought did but finding out now since at hotel and truck is gone and I have audio recordings and police case number”
Request for Information Question:
- “To talk to a customer for my account”
- “Help with account”
- “Would like to talk to an individual”
Product/ Service Question:
- “Warranty”
- “Loan questions”
- “I want to know if I have insurance on my loan”
Employment Question:
- “Need payoff info”
- “I sent in my payoff amount and when I call your automated system cannot find my account. I am calling an attorney if someone doesn't contact me. This is very frustrating”
- “Payoff”
Account Question:
- “Can't find account”
- “Because you all have locked me out of my account and don't know how to unlock it”
- “Car balance”
Cards Question:
- “Someone used my card to pay Their car payment I need my money back”
- “Need my pink slip”
- “Duplicate Leon card”
Shipping and Delivery Question:
- “Did not receive title when paid off”
- “Did not get my last paycheck”
- “Have not recieved my title”
Return/ Replace Question:
- “To return vehicle”
- “Due Date change”
- “Change auto pay info”
Staff Question:
- “No one answers customer service line”
- “Customer service”
Refund Question:
- “Refund check”
- “Refund information”
Website/ Application Question:
- “Application status”
Other Question:
- “Lien release”
- “Car won’t start”
- “Turn in fee”
Compare Chrysler Capital Customer Service To
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