After being told that I didnt have to worry about making my last two payments on my leased vehicle because I was approved for finance, Chrysler Capital reported me 30 days late for the last payment because the funds didn't get to them on time. I used their finance...Read more
Chrysler Capital - Company of Crooks
I turned in my leased vehicle with damages. I was informed the cost to fix was over $700. I was disputing this over several calls. One of the representatives accidentally let it slip that it only cost $495 to fix the damage. He said he couldn’t negotiate the $700 charge. They are a bunch of crooks. I have spoken to multiple people about this issue and so far no resolution.
We were told by chrysler capitol in feb that in june we could turn our prepaid lease back in early and not have to pay fees and receive some money back for payments made ahead of time, since we purhased a new Journey. Well now they tell us they will do nothing for...Read more
This company billed me retroactively for late fees on a car loan. I had been paying every other month, thinking this was okay because I wasn't getting late fees. They started billing for late fees after I had about seven of them. I never would have had more than one...Read more
I didn't like
- Shifty billing practices
I will never deal with this company again. Got a Car 2 Years ago through the dealer. when I returned 2 get new car. same dealership just new car. first month didn,t take money out of account but same as last one. got locked out of account. called them about 8 times...Read more
I didn't like
- Run around with bill pay
- Repeated phone calls
- You have to kidding never again
I paid off my 2016 Jeep Patriot in January 2018. I was due a refund of interest charged in advance for the early pay off. In March I called them because no refund was sent. They connected me to the company that issues debit cards for their refunds. The card company...Read more
I didn't like
- Questionable billing practices
Chrysler Capital - Withholding title
I have paid to have them send me the title to my Jeep after I bought it out. They don’t know how to do their damn jobs. They are LAZY. Two months later and they still haven’t sent it out.
I purchased a brand new car in 2014 through this company and here it is 2018 and they say I old the same as I purchased my car my note will not go down for anything and the car is worth nothing to trade in so I might as well let it go back to keep from getting beat...Read more
Chrysler Capital - Liers
They approve you. You go to the dealer and you need money down or a co signer. So what was I approved for, to walk in the dealer. It’s bunch of bs. So I guess it’s hello ford .
I bought my lease out and they still continued to take out lease payments afterwards and I have to jump through hoops to get my money back. The representatives are a joke that read from scripts and lie. I had to fax my bank statements to prove the money was taken out....Read more
Do you have something to say about Chrysler Capital? What happened? What can we help you with?