I bought my lease out and they still continued to take out lease payments afterwards and I have to jump through hoops to get my money back. The representatives are a joke that read from scripts and lie. I had to fax my bank statements to prove the money was taken out....Read more
Haven been trying for over a year to resolve a tax issue with the company, called numerous times and to date no resolution. My lease will be up very soon and I need to get the issued resolved. This is the second time in the lease that tax issues have occurred. There...Read more
I didn't like
- There resolution department
ME AND MY WIFE WE'RE CHARGED TWICE THIS MONTH... WE CALLED TO REQUEST REFUND THEY SAID IT'LL TAKE 3-4 DAYS. THAT'S CRAP WE SHOULDN'T HAVE TO WAIT CAUSE THEY'RE DAMN SYSTEM SCREWS UP! THEY CLAIM THEY HAVE REVIEW IT (REVIEW WHAT?... THE PROOF IS ON OUR PAYMENT HISTORY......Read more
What a horrible experience... Buyer beware with "Other Fees" listed in your monthly bill... I was billed for a parking violation while I was visiting another city last year and Chrysler Capital (CC) labeled as "Other Fee" Now, I did not get a physical violation or any...Read more
Chrysler Capital - Kept overpayment
Maid final payment that I didn’t have to make. Was told I would be refined. One month later I call and they tell me it was for taxes and fees. Wish I had read these reviews.
Ive had my car going on 3 years and paid $12,221.00 on a 2016 Dodge Dart. They are still wanting to charge me $23,000.00. The kelley blue book value its only worth $10,500.00. They are overcharging me doe this vehicle. They are some money hungry people. Ive tried to...Read more
Chrysler Capital - This is crap.
I always call and make my payments on time thats the only thing i had i knew was perfect. Somehow their automated system dropped one of my payments .. There is nothing chrysler could do to help me now i have a late fee and a mark on my credit score. Avoid this company at all costs possible.
Worse customer service experience I have ever had. I kept being passed around to several people who were not very helpful. Got a manager who had no clue how to handle my issues and was rude. She said it is what it is and charges can't be disputed. She was not willing...Read more
Fiat 500 L is a piece of junk. Took 3 months to fix an air bag problem before i even got plates on it. Chrysler Capital financed the thing for 75 months with a payment of 674.00. Yes i signed the paperwork. 1st mistake. I really needed a car. They told me "you can refi...Read more
This is the worst financing you can us on a car, they make it so difficult to make a principle only payment. They won't apply it directly and you have to make a request after the fact, then they tell you it takes 5 to 7 business days to change. I've financed...Read more
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