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After being told that I didnt have to worry about making my last two payments on my leased vehicle because I was approved for finance, Chrysler Capital reported me 30 days late for the last payment because the funds didn't get to them on time. I used their finance...
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#1280517
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Chrysler Capital - Company of Crooks

I turned in my leased vehicle with damages. I was informed the cost to fix was over $700. I was disputing this over several calls. One of the representatives accidentally let it slip that it only cost $495 to fix the damage. He said he couldn’t negotiate the $700 charge. They are a bunch of crooks. I have spoken to multiple people about this issue and so far no resolution.
1.0
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Billing Practices
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Diversity of Products or Services
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#1265928
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We were told by chrysler capitol in feb that in june we could turn our prepaid lease back in early and not have to pay fees and receive some money back for payments made ahead of time, since we purhased a new Journey. Well now they tell us they will do nothing for...
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1.0
#1264032
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This company billed me retroactively for late fees on a car loan. I had been paying every other month, thinking this was okay because I wasn't getting late fees. They started billing for late fees after I had about seven of them. I never would have had more than one...
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1.0
I didn't like
  • Shifty billing practices
#1262490
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I will never deal with this company again. Got a Car 2 Years ago through the dealer. when I returned 2 get new car. same dealership just new car. first month didn,t take money out of account but same as last one. got locked out of account. called them about 8 times...
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1.0
I didn't like
  • Run around with bill pay
  • Repeated phone calls
  • You have to kidding never again
#1259184
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I paid off my 2016 Jeep Patriot in January 2018. I was due a refund of interest charged in advance for the early pay off. In March I called them because no refund was sent. They connected me to the company that issues debit cards for their refunds. The card company...
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1.0
I didn't like
  • Questionable billing practices
#1258192
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Chrysler Capital - Withholding title

I have paid to have them send me the title to my Jeep after I bought it out. They don’t know how to do their damn jobs. They are LAZY. Two months later and they still haven’t sent it out.
#1243570
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I purchased a brand new car in 2014 through this company and here it is 2018 and they say I old the same as I purchased my car my note will not go down for anything and the car is worth nothing to trade in so I might as well let it go back to keep from getting beat...
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Anonymous
Diane A

They literally did the same thing to me. Bought a 2014 Jeep Wrangler in 2013, I still pretty much owe the same amount almost 5 years later. Looking at credit karma, I paid the...

1.0
#1236605
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Chrysler Capital - Liers

They approve you. You go to the dealer and you need money down or a co signer. So what was I approved for, to walk in the dealer. It’s bunch of bs. So I guess it’s hello ford .
1.0
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Customer service
#1215238
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Contact Chrysler Capital

Mailing Address:
Chrysler Capital
P.O. Box 961275 P.O. Box 660335 Dallas, TX 75266-0335
Fort Worth, TX 76161
USA
Phone:
(800) 418-9079
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I bought my lease out and they still continued to take out lease payments afterwards and I have to jump through hoops to get my money back. The representatives are a joke that read from scripts and lie. I had to fax my bank statements to prove the money was taken out....
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Anonymous
Anonymous

UPDATE: Called again today and the representative said they received the fax and it does show that a payment went through after the vehicle was paid off. So Great news right? ...

1.0
#1211398
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