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Chrysler Capital - Making money by their lease returned

2.4
Details
Chrysler Capital - Making money by their lease returned
Chrysler Capital - Making money by their lease returned
Chrysler Capital - Making money by their lease returned
Chrysler Capital - Making money by their lease returned
Trying to return my leased car, after spending hours going all over a perfect car by touching it, she came up with some imaginary depression on the back of the car. She said pay $425 or fixed it before returning it. I fixed the imaginary depression and returned it to the dealership. At the dealership the manager inspected th e car again, signed off on it and said it’s in perfect shape. A few week later I get a letter that tell me I need to pay $425 . Please stay away from Chrysler Capital, they make their money by unrealistic charger at the lease end.
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Review
#1644534 Review #1644534 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$425
Preferred solution
Let the company propose a solution
Tags
  • Uncaring Customer Service
1.0
Details
My husband and I leased a vehicle from the in November 2018. We always paid on time until our son was diagnosed with leukemia when we fell behind this year with payments due to paying his medical bills. They repossessed our car THE SAME DAY a payment arrangement was...
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1 comment
Anonymous
#1772233

Sadly while I agree with the sentiment I cannot agree with your justification. Your vehicle was gonna be repoed anyways even if you did make a payment arrangement.

You were that far behind on your note. That is 1000% on you. You want to call them heartless and greedy because they took the only vehicle you ha. But YOU failed to pay.

How long are they supposed to have pity on your situation? Until YOU think you should pay? Sorry about your kid but really look in the mirror. YOU made the financial choices that got the vehicle relied.

Where is the post about yourself? Where is the post where you accept your part? Oh that’s right, your kid is sick so we should all give you your way.

It’s clear by the repo that you were not going to pay up in The timeframe needed so the car was taken. They had no choice because of the CONTRACT you signed.

Review
#1698968 Review #1698968 is a subjective opinion of poster.
Service
Chrysler Capital Auto Leasing

Chrysler Capital - First Payment

2.0
Details
I purchased a 2019 Ram and at the dealership I specifically asked when my first payment was due. The finance manager assured me it would be November 25, 2019. I just received my account number and first statement in the mail today. On the statement it says my first payment was due October 21, 2019, when the date issued is October 22, 2019. Not sure how that makes sense to anyone? Furthermore, I spoke with the concierge at the dealership a few days ago and she told me the loan wasn't even released until October 23. So now I have two payments due by November 21, not November 25, like I was told originally. On top of that there is a late fee, which they said they would make a note of. Not at all impressed with Chrysler Capitol and will be refinancing very shortly.
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Review
#1694761 Review #1694761 is a subjective opinion of poster.
Reason of review
Problems with payment
Preferred solution
Let the company propose a solution
1.0
Details
The worst ever they are claiming I had 3 payments returned to my bank I sent my statement of all my payments I made from 2017 to date. They are telling me I need to send them my bank statement with returned check.? How can I do this when my payments were never returned...
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Review
#1694088 Review #1694088 is a subjective opinion of poster.
Service
Chrysler Capital Leasing
Pros
  • No pros
Cons
  • Worst company i ever felt with
Reason of review
Problems with payment
Loss
$1700
Preferred solution
Company stinks

Chrysler Capital - Assessments

1.0
Details
I got an assessment from my state for over 350.00. My state doesn't know what I am talking about and refutes there is anything that is owed. I'm told to expect a yearly assessment from my current state for over 1k a year. WTF? I already pay regular monthly tax assessments as agreed. Then to add more? I would have never leased knowing this. I got a great deal from a dealership from turning my vehicle in early. Never again will I do a lease. Chrysler Capital is making up charges to gouge its customers.
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Review
#1671324 Review #1671324 is a subjective opinion of poster.
Cons
  • Plenty
Reason of review
Assessment
Loss
$350
Preferred solution
Full refund
1.0
Details
Caveat Emptor — Let the buyer beware. Nearing the end of my wife’s lease term on her Grand Cherokee we agreed to a deal with the dealership to finance all remaining obligations on the leased vehicle on the purchase of a brand new loaded Overland. All excess mileage,...
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Review
#1670480 Review #1670480 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$1399
Preferred solution
Full refund

Chrysler Capital - RIPPED OFF AT END OF LEASE

Turned my Compass 4 months early. Made all the remaining lease payments myself with a certified check. Just got a bill for $3,187.00 because Chrysler Capital didn't get their $19,000+ THEY claimed would be the vehicle's worth at the end of the lease. So THEY sell it at auction and get less than $16,000 for it I have to pay the difference. The vehicle was in Perfect Shape and under mileage. So THEY name the residual price and THEY decide what to settle for in the end, BUT I have to pay the difference. So F**ed Up. I will NEVER lease again through CHRYSLER FINANCIAL.
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Review
#1670286 Review #1670286 is a subjective opinion of poster.
Service
Chrysler Capital Leasing
Cons
  • Total rip off
Reason of review
Poor customer service
Loss
$3600

Chrysler Capital - A freaking joke of a company!

1.0
Details
I’ve been making my payments and have receipts but somehow several payments are “missing”! No one knows and they refuse to fix it. I just want out of this damn car company because they are a freaking joke!!!!!
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Review
#1668419 Review #1668419 is a subjective opinion of poster.
Service
Chrysler Capital Loan
Cons
  • Everything about them
Reason of review
Problems with payment

Chrysler Capital - Lost payment

Mailed last payment to chrysler in form of money order on august 1 2019 money order was cashed on august 12 2019 they have no record of it and now want me to prove that they cashed it they lost it and now i have to pay 25 dallors to prove they cased it they are resposable for lossing it not me they should be held accounable
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Review
#1662648 Review #1662648 is a subjective opinion of poster.
Service
Chrysler Capital Loan
Reason of review
Problems with payment
Loss
$275
Preferred solution
Full refund

STAY AWAY FROM CHRYSLER CAPITAL! THEY DESERVE A ZERO

1.0
Details
I never missed a payment and some how on my credit report and on my Chrysler capital account it says I’m behind by 2 payments! I called them and they were apologizing saying they don’t know what happened and are trying to reach the accounting department but it takes 3-5 business days. I’m so *** pissed! It looks like I haven’t made not one *** payment and it’s been a year!
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Review
#1659342 Review #1659342 is a subjective opinion of poster.
Service
Chrysler Capital Auto Loan
Cons
  • Lack of intelligence
Reason of review
Problems with payment
Tags
  • Lies
  • Uncaring Customer Service

Contact Chrysler Capital Customer Service

Mailing Address:
Chrysler Capital
P.O. Box 961275 P.O. Box 660335 Dallas, TX 75266-0335
Fort Worth, TX 76161
USA
Phone:
(800) 418-9079
All Chrysler Capital Contacts

Chrysler Capital Products and Services Reviews

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Chrysler Capital in Elburn, Illinois - Lost Title

1.0
Details
I paid the loan off early with my own funds from my own account. I sent a Cashier's check to avoid any problems. The idiots at Chrysler sent the Title to the bank the check was drawn on, not to me. No one knows where the Title is, and these *** at Chrysler aren't doing anything to help me. This company sucks. Find other financing, stay away from these jerks.
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Review
#1656647 Review #1656647 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Full refund