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Chrysler Capital - Scammers

I purchased my car in 2013 and still owe the same amount I purchased the car for because of the interest rate I am locked into. I will never get my car paid off ans have often times thought of just returning it to the dealership because it is no linger worth the headache of only paying for interest on my car.
1.3
Details
Billing Practices
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
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#1301136
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We were told by chrysler capitol in feb that in june we could turn our prepaid lease back in early and not have to pay fees and receive some money back for payments made ahead of time, since we purhased a new Journey. Well now they tell us they will do nothing for...
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1.0
#1264032
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I bought my lease out and they still continued to take out lease payments afterwards and I have to jump through hoops to get my money back. The representatives are a joke that read from scripts and lie. I had to fax my bank statements to prove the money was taken out....
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Anonymous
Anonymous

UPDATE: Called again today and the representative said they received the fax and it does show that a payment went through after the vehicle was paid off. So Great news right? ...

1.0
#1211398
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After being told that I didnt have to worry about making my last two payments on my leased vehicle because I was approved for finance, Chrysler Capital reported me 30 days late for the last payment because the funds didn't get to them on time. I used their finance...
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#1280517
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Done with Chrysler Capital. When we leased our JL the lease company required a $500 refundable security deposit and no one knew why. I just went along with it thinking that this is what they do now. 14 days later the JL was hit on the highway and totalled. Chrysler...
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#1302332
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As I was nearing my lease end, I was informed that I owed $1850 in personal property taxes that I was supposedly notified about. Why would I want to end my lease with 2 years of personal property taxes unpaid? Twice I wrote to CC about these issues, and the daily phone...
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#1303118
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This company billed me retroactively for late fees on a car loan. I had been paying every other month, thinking this was okay because I wasn't getting late fees. They started billing for late fees after I had about seven of them. I never would have had more than one...
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1.0
I didn't like
  • Shifty billing practices
#1262490
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I will never deal with this company again. Got a Car 2 Years ago through the dealer. when I returned 2 get new car. same dealership just new car. first month didn,t take money out of account but same as last one. got locked out of account. called them about 8 times...
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1.0
I didn't like
  • Run around with bill pay
  • Repeated phone calls
  • You have to kidding never again
#1259184
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Ive had my car going on 3 years and paid $12,221.00 on a 2016 Dodge Dart. They are still wanting to charge me $23,000.00. The kelley blue book value its only worth $10,500.00. They are overcharging me doe this vehicle. They are some money hungry people. Ive tried to...
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Anonymous
Jorge d lopez

I wrote to the president of Chrysler Capital only to get response I didn't want to hear no one wants to refinance me after two years of no late payments and paying a significa...

Anonymous
Catherine

Same problem here. They do not allow transfers or other options. No dealership will take the car(its in perfect condition). The only thing we can do now is let them have the c...

#1186580
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Contact Chrysler Capital

Mailing Address:
Chrysler Capital
P.O. Box 961275 P.O. Box 660335 Dallas, TX 75266-0335
Fort Worth, TX 76161
USA
Phone:
(800) 418-9079
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Chrysler Capital Products and Services

All Chrysler Capital Products
I purchased a brand new car in 2014 through this company and here it is 2018 and they say I old the same as I purchased my car my note will not go down for anything and the car is worth nothing to trade in so I might as well let it go back to keep from getting beat...
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Anonymous
Diane A

They literally did the same thing to me. Bought a 2014 Jeep Wrangler in 2013, I still pretty much owe the same amount almost 5 years later. Looking at credit karma, I paid the...

1.0
#1236605
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