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Chrysler Capital - Making money by their lease returned

2.4
Details
Chrysler Capital - Making money by their lease returned
Chrysler Capital - Making money by their lease returned
Chrysler Capital - Making money by their lease returned
Chrysler Capital - Making money by their lease returned
Trying to return my leased car, after spending hours going all over a perfect car by touching it, she came up with some imaginary depression on the back of the car. She said pay $425 or fixed it before returning it. I fixed the imaginary depression and returned it to the dealership. At the dealership the manager inspected th e car again, signed off on it and said it’s in perfect shape. A few week later I get a letter that tell me I need to pay $425 . Please stay away from Chrysler Capital, they make their money by unrealistic charger at the lease end.
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Review
#1644534 Review #1644534 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$425
Preferred solution
Let the company propose a solution
Tags
  • Uncaring Customer Service
1.0
Details
12/30/2018 Jed and Twila Lineberry P.O. Box 551525 Jacksonville, Florida 32255 vs. Chrysler Capital C/O Consumer Credit Commissioner 2601 North Lamar Blvd. Austin, Texas 78705-4207 Chrysler Capital P.O. Box 961275 Fort Worth, TX 76161 Specialized Towing 7100 SW 43rd...
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1 comment
Anonymous
#1622179

I can't possibly read that entire complaint. Too long and boring.

Never, ever publish your personal information on an open internet forum.

You have opened your front door wide to any internet pathogen that cares to enter. Perhaps the answer to my question lies in the nearly endless post, but how do you spend $95,000.00 on a Dodge truck ?

Review
#1438039 Review #1438039 is a subjective opinion of poster.
Product
2017 Dodge Ram 2500 Pickup Truck
Pros
  • Need to be put of business
Cons
  • Anything about them
Reason of review
Negligence
Loss
$95000
Preferred solution
Return of Ram and contact released
1.0
Details
The worst ever they are claiming I had 3 payments returned to my bank I sent my statement of all my payments I made from 2017 to date. They are telling me I need to send them my bank statement with returned check.? How can I do this when my payments were never returned...
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Review
#1694088 Review #1694088 is a subjective opinion of poster.
Service
Chrysler Capital Leasing
Pros
  • No pros
Cons
  • Worst company i ever felt with
Reason of review
Problems with payment
Loss
$1700
Preferred solution
Company stinks

Chrysler Capital - First Payment

2.0
Details
I purchased a 2019 Ram and at the dealership I specifically asked when my first payment was due. The finance manager assured me it would be November 25, 2019. I just received my account number and first statement in the mail today. On the statement it says my first payment was due October 21, 2019, when the date issued is October 22, 2019. Not sure how that makes sense to anyone? Furthermore, I spoke with the concierge at the dealership a few days ago and she told me the loan wasn't even released until October 23. So now I have two payments due by November 21, not November 25, like I was told originally. On top of that there is a late fee, which they said they would make a note of. Not at all impressed with Chrysler Capitol and will be refinancing very shortly.
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Review
#1694761 Review #1694761 is a subjective opinion of poster.
Reason of review
Problems with payment
Preferred solution
Let the company propose a solution
1.0
Details
Caveat Emptor — Let the buyer beware. Nearing the end of my wife’s lease term on her Grand Cherokee we agreed to a deal with the dealership to finance all remaining obligations on the leased vehicle on the purchase of a brand new loaded Overland. All excess mileage,...
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Review
#1670480 Review #1670480 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$1399
Preferred solution
Full refund

Chrysler Capital - Assessments

1.0
Details
I got an assessment from my state for over 350.00. My state doesn't know what I am talking about and refutes there is anything that is owed. I'm told to expect a yearly assessment from my current state for over 1k a year. WTF? I already pay regular monthly tax assessments as agreed. Then to add more? I would have never leased knowing this. I got a great deal from a dealership from turning my vehicle in early. Never again will I do a lease. Chrysler Capital is making up charges to gouge its customers.
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Review
#1671324 Review #1671324 is a subjective opinion of poster.
Cons
  • Plenty
Reason of review
Assessment
Loss
$350
Preferred solution
Full refund
1.0
Details
My husband and I leased a vehicle from the in November 2018. We always paid on time until our son was diagnosed with leukemia when we fell behind this year with payments due to paying his medical bills. They repossessed our car THE SAME DAY a payment arrangement was...
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1 comment
Anonymous
#1772233

Sadly while I agree with the sentiment I cannot agree with your justification. Your vehicle was gonna be repoed anyways even if you did make a payment arrangement.

You were that far behind on your note. That is 1000% on you. You want to call them heartless and greedy because they took the only vehicle you ha. But YOU failed to pay.

How long are they supposed to have pity on your situation? Until YOU think you should pay? Sorry about your kid but really look in the mirror. YOU made the financial choices that got the vehicle relied.

Where is the post about yourself? Where is the post where you accept your part? Oh that’s right, your kid is sick so we should all give you your way.

It’s clear by the repo that you were not going to pay up in The timeframe needed so the car was taken. They had no choice because of the CONTRACT you signed.

Review
#1698968 Review #1698968 is a subjective opinion of poster.
Service
Chrysler Capital Auto Leasing
1.0
Details
My end of lease last payment was due August 16, 2019. I paid 2 payments August 16...one by mistake. They refunded the extra payment on August 23. But my account did not get credited for my other payment. Faxed in bank papers proving 2 payments were taken out of my...
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Review
#1652241 Review #1652241 is a subjective opinion of poster.
Service
Chrysler Capital Leasing
Pros
  • Lease went ok til end of lease
Cons
  • Inaccurate billing
  • Questionable billing practices
Reason of review
Problems with payment
Preferred solution
Credit my account for the missing payment and remove the payment for September 16,2019

Chrysler Capital - BE CAREFUL THIS MACHINE DOESNT GIVE A DAMN ABOUT YOU

1.0
Details
I turned a lease early because I was over mileage. The Ram that I turned in was in excellent condition and had brand new tires. I was charged for every my to the tenth, a $360 turn in fee, $360 wear and tear fee and the last payment. They will not work with you in anyway unless you get right back into a lease or purchase using them so they don't lose the opportunity to screw you. If you like someone stick in it to you use them. I am also disappoint in Brandon Dodge for not warning me about them. I will never finance anything with them again or lease or buy from Brandon Dodge.
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Review
#1609421 Review #1609421 is a subjective opinion of poster.
Service
Chrysler Capital Auto Leasing
Cons
  • You have to kidding never again
  • There resolution department
  • To do any business with them
Reason of review
Return, Exchange or Cancellation Policy
Loss
$2400
Preferred solution
Let the company propose a solution
Tags
  • Chrysler customer no service
  • Chrysler Finance
  • Uncaring Customer Service

Contact Chrysler Capital Customer Service

Mailing Address:
Chrysler Capital
P.O. Box 961275 P.O. Box 660335 Dallas, TX 75266-0335
Fort Worth, TX 76161
USA
Phone:
(800) 418-9079
All Chrysler Capital Contacts

Chrysler Capital Products and Services Reviews

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I will admit that I was one payment behind before I start this missive. My payment amount is for approximately 288.00 per month with an end date in early 2021. I have been diligently making payments above the monthly amounts due (up to and including payments of...
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#1616077 Review #1616077 is a subjective opinion of poster.
Service
Chrysler Capital Loan
Cons
  • Inaccurate billing
Reason of review
Problems with payment
Preferred solution
Let the company propose a solution